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Refund Policy

Simple version: ask us once, and we say yes.

Last updated: October 23, 2026

Short answer If this is your first refund request for a Vindraft charge, email us and we will refund it. You do not need to explain why. This covers the $19.99 single report, the $1 trial charge and the $29.95 renewal charge.

How to ask for a refund

  1. Email support@vindraft.com from the email address on your account.
  2. Tell us which charge you want refunded. The date and amount from your card statement is enough.
  3. We reply and process most first-time requests within 1 to 2 business days.

What is covered

ChargeRefundable
$19.99 single reportYes, on first request
$1 trial chargeYes, on first request
$29.95 renewal chargeYes, on first request for that specific charge

A refund does not cancel a membership that is still active. To stop future charges, cancel on our cancel page, or say so in your email and we will handle both together.

Repeat requests

We honor first-time requests without asking why. If you ask for a refund on the same type of charge again later, we will look at your account and may ask a follow-up question before deciding. This keeps the policy fair, not hard to use.

How long it takes

We approve most first-time requests within 1 to 2 business days. After that, your bank or card issuer usually takes 5 to 10 business days to show the money back in your account. That part is standard for all card refunds and outside our control.

Before you file a chargeback

If a charge looks wrong, please email us first. Most issues are solved faster this way than through a bank dispute. If we do not resolve it fairly, you always keep the right to dispute the charge with your bank.

Valtora Ventures LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
support@vindraft.com