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Privacy Policy

What we collect when you use Vindraft, why we collect it, and how to control it.

On this page

1. What this policy covers

This policy explains what Vindraft LLC collects when you use vindraft.com, why we collect it, and what choices you have. It applies to visitors and customers of our site.

2. Information we collect

This policy explains what Vindraft LLC collects when you use vindraft.com, why we collect it, and what choices you have. It applies to visitors and customers of our site.

What When Why
Email address
You sign in or buy a report
To send your one-time sign-in code, your report, and receipts
VIN or license plate you search
You run a check
To look up and save your report
Payment details
You pay for a report or plan
Card numbers go straight to Stripe, our payment processor. We only keep the amount, date and a Stripe reference ID, never your full card number
Sign-in session
You sign in
Keeps you signed in for up to 30 days, in a cookie named vindraft_session
Report history
You run a check
So you can revisit a report you already paid for, from your account

If you start a VIN check and do not finish it, we may keep the email you entered so we can send you a link back to it. You can opt out of these emails at any time, and every one includes an unsubscribe link.

3. Cookies

Vindraft uses one cookie that matters, vindraft_session. It keeps you signed in and stores nothing but a random, hard-to-guess session code. It is set to HttpOnly, so page scripts cannot read it, and SameSite=Lax, which blocks it from being sent on requests from other sites.

We do not use tracking cookies to build an ad profile of you.

NMVTIS does not contain information on all motor vehicles in the United States, because some states do not yet report their vehicle data to the system. A vehicle history report is not a substitute for an independent vehicle inspection.

4. How we use your information

  • Send your one-time sign-in code and keep your account secure
  • Build and deliver the vehicle report you asked for
  • Send receipts, renewal reminders, and service emails, like a trial-ending notice
  • Answer your support requests
  • Detect and stop abuse of our sign-in code system

We briefly hash and check the IP address behind a sign-in code request, only to stop automated abuse. We do not use it to build a location profile of you.

5. How we share information

We do not sell your personal information. We share it only with:

  • Stripe, to process payments. Stripe has its own privacy policy for the payment details it handles.
  • Our email delivery provider, to send sign-in codes, reports and receipts.
  • Government agencies, only if the law requires it, such as a valid subpoena.

Looking up a VIN with NHTSA's public databases does not send your email or any personal information to NHTSA. It sends only the VIN itself, the same way it would for anyone using NHTSA's free public tools directly.

6. How long we keep information

We keep your account and report history for as long as your account is open, so you can come back and see past reports. If you ask us to delete your account, we delete your personal information within a reasonable time, except where we must keep payment records for tax or legal reasons.

7. Your choices

  • See or delete your data. Email support@vindraft.com and we will send you what we have, or delete your account, on request.
  • Unsubscribe. Every marketing email has an unsubscribe link. Service emails, like receipts and renewal reminders, are not marketing and cannot be turned off while your account is active.
  • Sign out. Signing out from your account clears your session cookie right away.

8. Children's privacy

Vindraft is for adults. It is not directed at children under 18, and we do not knowingly collect information from them.

9. Security

Sign-in codes and session tokens are stored as one-way hashes, not as plain text, so even we cannot read them back. Payment happens through Stripe's own encrypted checkout. No system is perfectly secure, but we build with these protections on purpose, not as an afterthought.

10. Changes to this policy

If we change this policy in a meaningful way, we will update the date at the top of this page and, where required by law, tell you by email.

11. Contact us

Questions about your data? Email support@vindraft.com or see our Contact page.

Vindraft LLC

300 Delaware Ave Ste 210
Wilmington, DE 19801, United States